How to Become a Receptionist?
posted:4 years agobyAwatef Hamdiin Apprenticeships
A lot of companies and institutions hire people to receive customers. These employees are known as receptionists. A receptionist is the first person you can meet when you enter any building. This position is based on many requirements. It is not about good looks or elegance. This article will reveal to you all about the receptionist requirements, job description, and salary. Let's get started.
What is a Receptionist?
Many people are confused about this job. The majority of them think that a secretary is a receptionist. There are many differences between both positions, in terms of recruitment, requirements, and payment. To understand the secretarial field, take a look at. Everything You Need to Know about the Secretarial Career
A receptionist is the first and sometimes the only person who meets people entering any institution. A vital part of the receptionist's job is to give a first and final impression that represents the best service or guidance that visitors ask for. One of the main receptionist's duties is to offer the true value of the company or institution. To realize this aim, a potential receptionist should know what it takes to get hired at its first office. Take a look at Essential Elements Of Receptionist Cover Letter
A Receptionist's Requirements:
Every field has a set of different requirements to select a new applicant. A receptionist is present in many companies and organizations, but the requirements in each company are not the same. Here is a list of the most common requirements listed in the majority of job descriptions.
-An excited, enthusiastic applicant: this job is hugely based on the applicant's positive attitude and personality. That's why applicants can list personal traits in the objective statement of their resume to ensure employers have the right personality fit for the job. You may also visit; Tips to find a career that fits your personality
-Age: a receptionist should not be an under-aged person.
- Having a secretarial and receptionist's training: some institutions require qualified applicants with a certificate in receptionists etiquettes. These requirements can be found at hotel announcements or some institutions with excellent hospitality.
-A smile: Meeting many visitors can be a daunting task that the receptionist has to try to keep his friendly attitude at all times. A smile can send an indirect message to the guests that they are welcome and happy to help them. Don't think smiling doesn't matter on the phone, because your voice reflects it to the other side.
-Punctuality: A Receptionist should be present at the time. Employers sometimes require coming one hour before the duty, so that a receptionist puts on the working dress or uniform.
-Excellent sense of direction and orientation: a receptionist should know all the company's/ the institution's departments and guide them toward the appropriate place.
-Experience: some institutions look for experienced applicants. They even put it clearly in their job advertisement to specify what kind of applicants they are looking for.
Skills Required in a Receptionist:
A receptionist is considered as one of the skills-based careers. This job needs a lot of skills to perform some administrative tasks. There are always some hard skills, and soft skills demanded this career. Let's check them out.
-Excellent communicative skills: receptionists should welcome customers and provide them with all the information they need. A receptionist must also interact comfortably with individuals at all professional levels within the institution.
-Flexibility: a receptionist should be a flexible person who can quickly meet the upcoming customer and keeps the same friendly attitude.
-Problem-solving skills: a potential employee should not let visitors in the reception or on the phone wait too long. A receptionist should provide for their needs as quickly as possible. Even without having an early resolution for the problem, a receptionist should try his/ her best first, before apologizing to the customer for the delay.
-Organizational skills: a potential receptionist should be a very organized person and remember where things reside or where they are put.
Roles of a Receptionist:
A person in the job must recognize that he or she is the corporate representative of the company/ institution. To deal with customers, a receptionist must have organizational skills that will help him or her schedule, organize events and meetings, and skillfully perform his or her functions. If you want to be a receptionist, take a look at the significant roles that a receptionist does in general:
- Prepare a daily list of all the tasks to be performed, take into account the prioritization of some instances to help maximum people at the right time.
- Customize files that include all the information or papers your boss needs to keep working. You should also save the customer's details in a safe place, and make sure you don't change the location so they can be found.
- Make sure to keep in touch with the rest of the team and inform them that someone is coming.
You may also read; How to Become a Security Guard?
A Receptionist's Salary
A receptionist's salary differs from a secretary's wage. Receptionists are paid depending on the work schedule, place, and level of experience. Their annual salary can reach £19,307 per year. The number can also differ in terms of location and institution, for example;
A school receptionist earns £17,917, while a hotel receptionist earns £24,307.